COVID-19 Information for patients | Lavrin And Lawrence Orthodontics
Melbourne (03) 9650 0037
Templestowe (03) 9846 3811
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Please read our COVID-19 FAQ's here

COVID-19 Update – 6 May 2020

Please be advised that even with the Government downgrading the COVID-19 restrictions in the Dental Industry from Level 3 to Level 2, we still need to take precautions to protect our patients and team members. Please read the following questions to ensure we are able to safely proceed with your appointment whilst still following the current government requirements for Level 2 restrictions.

  1. Have you returned from overseas or interstate travel in the last 14 days?
  2. Have you felt unwell, particularly with sore throat, cough, fever or shortness of breath?
  3. Have you had any contact with a confirmed or suspected case of COVID-19 within the last 14 days?
  4. Are you over the age of 70?
  5. Are you immunocompromised?

If you answered ‘yes’ to any of the above questions, then please contact us prior to your appointment date and we will be happy to assist in rescheduling your appointment.

When arriving at our practice, please enter and speak to our reception staff before taking a seat. If you prefer to wait in your car, please phone to let us know that you have arrived.

To ensure the safety of all of our patients and staff and in keeping with the government social distancing guidelines, we ask that only the patient attends their appointment (unless the patient is a minor or has special needs).

Thank you for helping Lavrin & Lawrence Orthodontics maintain a safe and healthy environment for all of our wonderful patients and team members.

Covid-19 Update –24 April 2020

Dear Patients,

As you may have heard the government has recently lifted the restrictions for dental procedures (including orthodontics) to level 2 restrictions. This means that we can see patients in our clinic but to a limited capacity.

Many orthodontic procedures and appointments can proceed as normal, however, certain procedures including those that produce aerosols will require to be postponed at this stage. We have also prioritised certain procedures that require urgent attention. We will call you soon to confirm or reschedule your appointment if required. Please be patient with us.

We still have social distancing guidelines in place and will limit the number of patients that can be in the practice at the same time. To limit the number of people in our practice please attend the appointment by yourself, and where possible parents please remain in the reception or outside the office or in your car. We are happy to discuss the treatment progress of your child via email or phone if required.

Please let us know if you have recently travelled in an area with a known local spread of COVID-19, have come in contact with someone who has a confirmed COVID-19 diagnosis or have a fever or have been feeling unwell. Obviously, we want to keep our patients and staff healthy.

We really look forward to seeing you soon!

Kind regards,

The team at Lavrin and Lawrence Orthodontics

Covid-19 Update – 8th April 2020

To our orthodontic family,

Thank you for your understanding regarding these unprecedented times of temporary closure. We know that you will have several questions about you/your child’s orthodontic treatment during this COVID-19 pandemic. Our team have compiled a list of FAQs to inform you and let you know of all the ways that we are adapting our clinic to continue to provide you with the highest quality care and support during this difficult time.

Sincerely,

Dr Lavrin, Dr Lawrence, Dr Sahhar and the Lavrin & Lawrence orthodontics team

Covid-19 Update – 26th March

To our Orthodontic Family,

We pride ourselves on being an integral part of our community. In keeping with this spirit of commitment to our community and patients; we have made the difficult decision to close our clinic to physical patient appointments from close of business Thursday 26 March 2020.

This is in an effort to curtail non-essential trips out of your homes and in turn control the pandemic spread of COVID-19 (or Coronavirus). We want to do our part to help flatten the curve and keep our patients, families and staff safe. We are monitoring the situation closely and will re-open when the government lockdown is lifted.

However, rest assured you will not be alone and left in the lurch. If you are not on our virtualDental Monitoring app (DM), we will be implementing other systems to be able to virtually review your teeth and bite via email, and also virtual face to face advice and consultation as required with our team and Doctors.Please let us work through these systems to make sure they run smoothly, and we will be in touch with you shortly to recommend what you need to do.

Please note that new patient consultations can be done virtually and free of charge during this period!

For any emergencies, please phone us to discuss and we will advise on the best course of action.

If you have any enquiries, our team will be working remotely, so please contact us at lavrinortho.com.au or phone us on 9846 3811.

To stay informed, follow us on social media and stay tuned to our website as we will be posting updates regularly.

The health and safety of our patients, staff and whole community is our first priority. We thank you for your support and understanding during these unprecedented times. We look forward to seeing you soon.

Yours Sincerely,

Dr Lavrin, Dr Lawrence, Dr Sahhar and the Lavrin & Lawrence Orthodontics team

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